PD Conflict Management Toolkit 4th Edition (Digital Download)

In life and work, conflict is hard to avoid, and for many, difficult to work through and/or successfully resolve. Knowing our personal responses to conflict and how we approach resolving or managing conflict situations can help minimize the negative effects it can have on our lives. Conflict is often a product of personality differences; as such, Personality Dimensions^® can help people recognize and adjust to the diverse ways others will experience, manage, and seek to resolve conflict. This customizable Personality Dimensions^® Toolkit supports individuals and organizations in effectively managing and coping with conflict.

The 4th edition includes an all-new PowerPoint presentation with an updated design and graphics. Also included are companion activities for delivering a conflict management workshop virtually, and additional handouts.

Each toolkit provides:

• a workshop outline relevant to the workshop theme
• a quick overview of a basic Personality Dimensions® workshop
• basic Personality Dimensions®  handouts
• handouts specific to the workshop theme
• a customized PowerPoint® presentation
• several exercises, tailored to the workshop theme, for:
  – getting started (icebreakers)
  – intensifying the temperaments (brightening)
  – working together and embracing differences (blending)
  – developing the least-preferred style (stretching)

Recognizing that we all like to individualize our workshops, this package also includes PowerPoint® presentation and masters of workshop handouts that you can customize to meet the objectives of your clients. Each Toolkit provides facilitator’s notes for each activity, complete with learning objectives and detailed instructions. Many exercises include tips for customizing and suggested variations; all exercises include instructions for debriefing.

One of the best features of the Toolkits is the time that they save you in producing your own workshops. This is time that you could be using to promote your services or conduct programs, and time is money. Workshop preparation can often take up as much as a week of your time, but the Toolkits have it all, from complete activity outlines to a beautifully designed, professional PowerPoint® presentation.

The real bonus to you is that you can go back to your existing clients with totally new focuses and sets of outcomes. You can generate repeat business with relative ease: an introductory day workshop, followed by a day of team building, followed by a day of leadership development or sales/marketing/customer service focus, followed up with a day on work-life balance. Four sessions with one client, with whom you have an established rapport, is easier to book than four separate introductory sessions with four new clients!