Conflicts are a part of life that can creep up when you least expect it… especially at work. Even with the best of intentions, and being proactive at keeping conflict away, it’s bound to pop up at one time or another. When tensions arise, understanding how to navigate them is the key to keeping things in balance, and supporting growth. The Dealing with Conflict Instrument (DWCI) by Alexander Hiam is a valuable tool designed to shed light on how we approach conflicts and empower us with strategies for resolution. This off-the-shelf solution offers insights into the five primary conflict resolution styles—avoiding, accommodating, compromising, collaborating, and competing—giving leaders and teams the tools to address conflicts effectively.
Key Features:
- Insightful Assessment: Through a series of thought-provoking questions, the DWCI illuminates individuals’ inclinations across various conflict resolution styles, providing clarity on their approach to resolving conflicts.
- Personalized Feedback: Users receive tailored feedback based on their assessment results, highlighting strengths and areas for growth in conflict management.
- Practical Guidance: Beyond assessment, the DWCI offers practical strategies for leveraging strengths and adapting approaches to diverse conflict scenarios, fostering constructive dialogue and resolution.
- Versatile Application: Whether in professional or personal settings, the DWCI’s principles are universally applicable, offering guidance for enhancing conflict resolution skills in any context.
Why Choose the DWCI?
- Enhanced Self-Awareness: Gain insights into your natural conflict resolution tendencies, empowering informed decision-making in conflict situations.
- Improved Communication: Develop skills for effective communication during conflicts, fostering mutual understanding and respect.
- Increased Productivity: Resolve conflicts efficiently, minimizing disruptions and maximizing productivity in the workplace.
- Empowered Collaboration: Foster a culture of collaboration and teamwork by navigating conflicts with empathy and diplomacy.
Workplace Conflict Costs Time and Productivity:
- According to a study by the American Management Association (AMA), 60% of workplace conflicts stem from misunderstandings and strained communication among employees.
- The Society for Human Resource Management (SHRM) found that 65% of performance problems in companies result from strained relationships between employees, not from deficits in individual employee’s skill or motivation.
Ready to Go for Leaders, Managers, and HR Professionals:
The DWCI’s user-friendly format makes it accessible for leaders, managers, and HR professionals to integrate into existing training programs or workshops. With its straightforward administration and interpretation, organizations can proactively address conflicts and cultivate environments conducive to growth and collaboration.
Mastering the art of conflict resolution is a challenging journey, essential for navigating the complexities of interpersonal dynamics. The Dealing with Conflict Instrument (DWCI) serves as a compass, guiding individuals and teams toward constructive dialogue and resolution. Whether you’re a seasoned leader or an emerging professional, the DWCI equips you with the tools to transform conflicts into opportunities for growth and positive change.
Be ready to take on workplace conflict at a moment’s notice? Discover the power of the Dealing with Conflict Instrument!